FAQs
How do I know if I’m ready for a Virtual Assistant?
If you are constantly overwhelmed, stretched thin, or stuck doing repetitive tasks instead of focusing on growth, it may be time. Many business owners wait too long to get help because they think they need to be more organized first. At KM Collective, we help you figure out what to delegate, even if you are not sure where to start. You do not have to be ready. You just have to be open to support.
What kinds of tasks can a VA from KM Collective help with?
Our Virtual Assistants support inbox and calendar management, research, content repurposing, customer service, systems setup, project coordination, and more. During onboarding, we help identify what is taking up your time and match you with a VA who can handle those responsibilities. You get time back and space to focus on what actually moves your business forward.
What makes KM Collective different from other VA platforms or directories??
We are not a directory or staffing agency. We are a VA matchmaking and onboarding concierge. That means we do not just give you a list of candidates to figure out on your own. We learn about your goals, tools, and work style, then hand-select and onboard a VA who fits your business. We also equip you with simple systems and training to help your VA succeed. It is a done-for-you experience designed for long-term success.
How long does it take to get matched with a VA?
Most business owners are matched and fully onboarded with a Virtual Assistant within three to four weeks. The timeline depends on your needs and how quickly we can move through the discovery process. KM Collective handles the heavy lifting, so you do not have to spend months hiring or training.
What if I have never delegated before and do not know where to start?
That is one of the most common concerns we hear. Delegation is a skill, and we help you build it. As part of our process, we guide you through identifying the most valuable tasks to delegate. We also help you set up simple systems your VA can follow, so they are not just taking tasks off your plate but creating flow inside your business. We also have ongoing delegation sessions you can book to help you delegate with ease.
What happens if the VA you match me with is not the right fit?
We care deeply about fit. Not just a skill set, but also communication style, personality, and pace. If something is not working, we will rematch you with a new VA at no additional cost. Our goal is to help you build lasting support, not to cycle through assistant after assistant. That is why our process is so thoughtful and hands-on from the start.
How much does it cost to work with KM Collective and hire a VA?
We’ll help you find the perfect VA for free, but pricing for Virtual Assistant support starts at $900/month for 15 hours/week. Our partner agency will bill you directly based on the number of hours you use—the more hours you hire per month, the lower the hourly rate. KM Collective’s onboarding packages are a one-time purchase, ranging from $125 to $450, depending on the level of support you choose.
Do I have to train my VA myself or are they already prepared?
All VAs placed through KM Collective are pre-vetted and come with experience in core business tools. They are not entry-level. They are trained in how to integrate with new systems and workflows. You do not need to create detailed SOPs from scratch. We help build and document your workflows with you, so your VA has everything they need to hit the ground running.